At Burraq Tours, we respect your privacy and are committed to protecting the personal information you provide while using our website, booking our tour or cab services, or contacting us. This Privacy Policy explains how we collect, use, store, and protect your information. By accessing or using our services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of personal information when you use our website or services:
Personal Identification Information: Name, email address, phone number, postal address, etc.
Booking Information: Details of your tour packages, travel dates, preferences, and payment information.
Technical Information: IP address, browser type, device information, cookies, and usage patterns on our website.
Communication Data: Messages, emails, or inquiries sent via contact forms, email, or social media.
2. Use of Your Information
The information we collect is used for purposes including:
Providing, managing, and improving our tour and cab services.
Processing bookings, confirmations, and payments.
Communicating important updates, promotional offers, or service-related information.
Responding to inquiries, feedback, or complaints.
Complying with legal obligations and ensuring the safety and security of our services.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information only in the following cases:
Service Providers: Hotels, transport partners, or payment gateways, solely to fulfill your booking.
Legal Compliance: To comply with applicable laws, regulations, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of business assets.
4. Data Security
We implement reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Note: No method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Enhance user experience.
Analyze website traffic.
Provide personalized content.
You can disable cookies via your browser settings, though some website features may not function properly if cookies are turned off.
6. Your Rights
Depending on applicable laws, you may have the following rights:
Access and obtain a copy of the personal information we hold about you.
Request corrections or updates to your personal information.
Request deletion of your personal information, where legally permissible.
Withdraw consent for certain processing activities.
Lodge complaints regarding the handling of your personal data.
To exercise any of these rights, contact us using the details below.
7. Retention of Data
We retain your personal information only as long as necessary to:
Provide our services.
Fulfill legal obligations.
Resolve disputes.
Enforce agreements.
8. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Burraq Tours
Address: Munawarabad, Naqash Pora, Srinagar, Jammu & Kashmir, India
Email: burraq.tours.travels@gmail.com
Phone: +91 9906540122 | +91 8899928134 | +91 9596540122 | +91 7006036244
